Refurbishment and Maintenance Specialists

Client peace of mind with tailored insurance

Over 30 years of experience within the insurance, social housing, residential, commercial and education sectors across the north of England makes this client one of the most dynamic and intensive clients to work with here at Kay and Lane. With a regularly updated fleet of over 60 vehicles and a company which prides itself on professionalism, reliability and trust it has always been important to the client that their insurance arrangements reflect the same beliefs that they embody as a company.

Regular communication and an individual system for managing changes, removals and additions means that the client can be confident that no matter what changes are needed within their policies, the cover they need is always the cover they have, and the chance of any nasty surprises is as low as it can possibly be. Policy amendments and mid-term adjustments are managed as soon as they are received with documents chased up whenever they start to become overdue and the client is always aware of what will be happening and when it is expected.

The building profession revolves around projects being completed on-time and on-budget with 100% customer satisfaction always being the end goal and through our continuing relationship with this client we help to ensure that nothing comes in the way of these goals from an insurance perspective. Building relationships with our clients allows them to continue building their businesses without having to worry about building their knowledge of the world of insurance.